Michael Gutowski, CEO of Falcon Technologies International LLC participated in the panel discussion on the importance of innovation in business during the Ras Al Khaimah Finance and Investment Forum on December 13th and 14th.
During the panel discussion Mr. Gutowski emphasized that currently FTI holds the status of the best professional optical media producer globally, which has been achieved for a number of reasons, one of them being the constant implementation of small innovations on a daily basis and continuous improvement of the production processes.
“People are as important as innovation,” – Mr. Gutowski stated during his speech, – “You can’t change everything in a single big shot, as creating an innovation culture is an every day process.”
Mr. Gutowski also pointed out that an essential part of the FTI’s success is company’s ability and willingness to “listen to customers” and meeting their needs, based on the comments and suggestions that they receive. Within FTI listening to customer feedback became and remains the key trigger which promotes innovative product development practicies.
During the panel discussion it was also noted that early stage businesses should consider seeking partners in areas of expertise that they do not have in-house experience to ensure an increased chance of successfully translating their core strengths into a product offering with wider market appeal and less perceived business weaknesses.